At SASA INFOSYS, we aim to maintain a transparent and professional approach to payment and invoicing. The following payment policy outlines the terms and conditions that ensure a smooth working relationship and project execution.

1. Payment Structure

Advance Payment (60%): A non-refundable initial payment of 60% of the total project cost is required before the commencement of the project. This payment confirms the engagement and enables us to allocate resources, begin planning, and initiate development.

Final Payment (40%): The remaining 40% of the project cost is due upon successful completion and delivery of the project or at a mutually agreed milestone during the project timeline.

2. Payment Milestones

Payments will be divided into clear milestones (e.g., project phases, deliverables, or completion percentages) to ensure both parties are aligned on expectations. These milestones will be defined and agreed upon during the project initiation stage.

3. Payment Methods

Payments can be made via bank transfer, online payment gateway, or any other mutually agreed method. SASA INFOSYS will provide invoices for all transactions to maintain transparency and proper record-keeping.

4. Timely Payments

Payments must be made on time to avoid project delays. A grace period of 7 business days is provided for delayed payments, after which late fees may apply.

5. Refund Policy

The advance payment (60%) is non-refundable once the project has commenced, as it covers initial resource allocation, research, and development efforts.

6. Final Deliverables

The final project deliverables will be handed over after the complete payment of the agreed amount.

7. Mutual Agreement Clause

Any modifications or additional payment arrangements outside the initial agreement must be discussed and documented in writing to avoid misunderstandings.